Resume`

Kristopher Vidos

Summary

Over 15 years of experience specializing in high availability servers and communication services including virtualization, leased lines, VOIP, database, web and automation systems.

Operating Systems

  • MS WindowsNT/2K/2K3 Server and Terminal Editions with Citrix
  • MS Windows Workstation – 3.11 through Windows 10
  • Linux Distos – RedHat, CentOS, Fedora, Gentoo, Debian, Ubuntu, SuSe, Knoppix, and others
  • DOS operating systems – MS 6.22, Dr. DOS, IBM DOS, Free DOS
  • Cisco, ACC, Bay(Nortell), 3Com, Lucent, Livingston devices
  • Various “Live” cd and flash based operating systems

Hardware

  • Cisco, ACC, Bay(Nortell), 3Com, Lucent, Livingston, Linux(PC) routers
  • Cisco, ACC, Bay(Nortell), ATL internal and external CSU/DSU’s
  • Lucent, Livingston, 3Com, WindowsNT remote access servers
  • 3Com, Intel, Cisco switches and managed hubs
  • Intel/Dialogic and Digium telephony cards
  • Various brands wireless access points and client adapters
  • Various brands cable/dsl/isdn routers and firewalls
  • Standalone network devices with telnet, TFTP, or web interface

Server and Workstation Applications

MS OfficeApacheExchange Server 5.5, 2k
Corel OfficeMs Active DirectoryQmail Server
Open OfficeSquidPostfix
MariaDBMySQLPostgreSQL
HylaFaxVisioRealAudio Audio Encoder
Asterisk PBXBayonne IVR/PBXTotal Promo 2.4
PC AnywhereRealVNCPHPNuke CMS
NMap ScannerWireShark ScannerWordPress CMS
Ethereal ScannerSambaLinux Kickstart
Remedy Service NowClearvision
NagiosXymonBind 8
KVM HypervisorESXI Hypervisor


Programming languages:

  • PERL
  • PHP
  • Bash/sh shell
  • Windows/DOS batch scripts
  • CCScript

Current Certifications:

  • CompTIA Server+
  • CompTIA Linux+
  • Linux Professional Institute LPIC-1
  • Axelos ITIL Foundations V3

Education:

Northwestern State University of Louisiana

Associate degree in General Studies

Employment

10-2019 – Present USDA/Focused Management Inc. Kansas City, Mo

SR. Network Engineer

  • Incident and change management
  • Ticket escalation
  • OS troubleshooting (Linux, Windows)
  • Environmental, power, server and network monitoring

10-2018 –  4-2019        USDA/Ecco Select                      Kansas City, Mo

System Administrator

  • Incident and change management
  • Ticket escalation
  • OS troubleshooting (Linux, Windows)
  • Environmental, power, server and network monitoring

6-2018 –  10-2018        USDA/NITC/Constellation West           Kansas City, Mo

Tier 2 SNCC Intermediate

  • Incident and change management
  • Ticket escalation
  • OS troubleshooting (Linux, Windows)
  • Environmental, power, server and network monitoring

1-2018 – 4-2018           Thermo Fisher Scientific/NTT Data       Lenexa, KS

Helpdesk Analyst

  • Desktop support field services
  • On-site and remote desktop support 
  • Workstation, printer, network break/fix
  • Asset tracking and inventory management
  • Installation, support and troubleshooting

9-2017 – 1-2018           US Bank/Compucom/Apex Systems      Kansas City, Mo

Field Service Technician III

  • Desktop support field services 
  • Workstation, printer, network break/fix
  • Installation of new workstations, printers and network devices
  • Complete work orders and corresponding documentation
  • Asset tracking and inventory management

3-2016 – 11-2016         CityTeleCoin                                       Bossier City, La

Linux Server Admin

  • Installation of new server and network hardware
  • Configuration of server OS; Gentoo, CentOS, Debian and Ubuntu LTSP
  • Configuration of network devices; routers, firewalls, managed switches, wifi
  • Automation and scripting using bash and perl
  • KVM Hypervisor
  • Linux LTSP & thin clients
  • Nagios network monitor

1-2012 – 1-2014           NCPTT                                                 Natchitoches, La

Web Developer/Video Specialist

  • Administration of Linux/Apache/MySQL/PHP Ubuntu server
  • Development of NCPTT and other park service web sites
  • Administration of content management system(WordPress)
  • Management of Youtube.com account
  • Video editing and live streaming with a NewTech Tricaster

5-2008 – 1-2012           S&A IT Services                                   Roswell, GA

Field Technician

  • Troubleshoot workstation, printer and network problems
  • Installation of new workstations, printers and network devices
  • Complete work orders and corresponding documentation
  • Asset tracking and inventory management

10-05 – 1-07                 Fidelity Reserves                                 Mobile, Al

Network Administration

  • Responsible for Asterisk PBX/IVR/predictive dialer system
  • Responsible for data and voice circuits
  • Configuration of local and remote VoIP telephones
  • Design and implementation of office building LAN
  • Setup and Management of local Qmail, Apache, DNS and NIS servers
  • Management of Linux and Windows desktop systems
  • Integration of PBX and PHP applications

11-03–9-04                  Directech SouthWest                            Winnfield, La

Information Technology/Special Projects

  • Product research and development
  • Linux/Microsoft connectivity development
  • Published various internal documents on office processes and equipment
  • Implementation of automated telephone work order close out system
  • Implementation of automated mass faxing solution
  • Network administration responsibilities
  • Management of Qmail email server
  • Management of Winnfield office network security
  • Inter-company email technical support

2000 – 2002                 Workhorse Systems                              Natchitoches, La

Computer / Network Technician / Desktop support

  • In office and on site hardware and software repair
  • OS and Application migration of customer computers
  • Windows9X, ME, 2K driver installation
  • Installation of misc. drivers and updates from the internet
  • LAN and WAN network consultation and installation
  • Server Setup (WWW, Email, Domain, DNS, Application, Database)
  • Research abstract compatibility issues
  • Crash recovery and problem solving
  • Desktop support over phone and in person

1999 – 2001                 Vidos Communication                         Natchitoches, La

  • Responsible for Desoto Parish WAN/LANs – Bay routers, NT Servers
  • Design/implement and trouble shoot WAN/LAN networks for customers
  • Setup Internet access for networked PC’s (modem, 56K, ISDN, T1)
  • Server Setup (WWW, Email, Domain, DNS, Application)
  • Network application setup without network server (peer-to-peer)
  • Installation of business telephone systems
  • Telephone and Computer network wiring
  • Customer Training (email, www, OS, applications)
  • Desktop support for teachers and administrators
  • Network and PC trouble shooting and repair

1997-1999                   Worldnet Communications                    Leesville, La

  • Monitoring of Worldnet network (Linux and NT based)
  • Administration of RedHat servers – Apache, Qmail, FTP, RADIUS, DNS, Usernet
  • Design/implement/trouble-shoot remote sites and customer networks
  • Hardware upgrades and installation at local and remote sites
  • In-house telephone and computer network wiring