Directech SouthWest

Nov 2003 – Sept 2004 Special Projects

CommCraft was a DirecTV Home Installation Provider. I worked on projects to streamline the information flow; IVR, Hylafax, Qmail, webmail. CommCraft was bought out by Directech SouthWest.

  • Product research and development
  • Linux/Microsoft connectivity development
  • Published various internal documents on office processes and equipment
  • Implementation of automated telephone work order close out system
  • Implementation of automated mass faxing solution
  • Network administration responsibilities
  • Management of Qmail email server
  • Management of Winnfield office network security
  • Inter-company email technical support